Question 1

Which vehicles do you work on?

Accepted Answer

We service and repair all makes and models – from Toyota, Volkswagen, Ford and Hyundai to Mercedes-Benz, BMW and Audi – including bakkies and light commercial vehicles.

Question 2

How do your quotes work?

Accepted Answer

After inspecting your vehicle we send you an itemised quote – usually on WhatsApp or email as a PDF – showing parts and labour separately. We only start once you approve it, and if we find anything else, we contact you first.

Question 3

Will servicing with you affect my new-car warranty?

Accepted Answer

In South Africa, the Competition Commission's automotive aftermarket guidelines allow you to have your car serviced and maintained by an independent workshop during the warranty period, as long as the work is done to manufacturer specifications with quality parts. We record all work so you keep a full service history.

Question 4

How long will my car be with you?

Accepted Answer

Most services are completed the same day if the car is dropped off in the morning. Larger repairs depend on parts availability – we give you a realistic time estimate with your quote and keep you updated.

Question 5

Do you use original parts?

Accepted Answer

We use OEM (original) parts or quality equivalents from trusted suppliers. Your quote shows which, so you can choose based on budget and preference.

Question 6

How can I pay?

Accepted Answer

You can pay by card, EFT or cash when you collect your vehicle. You receive a detailed invoice for your records.

Question 7

Do you guarantee your work?

Accepted Answer

Yes. Our workmanship is guaranteed, and parts carry the supplier's warranty. Ask us for the details that apply to your job.

Question 8

Can I wait while my car is serviced?

Accepted Answer

For quick jobs, yes – just let us know when you book. For services and repairs we recommend dropping the car off in the morning so we have time to do the job properly.

Good questions. Straight answers.

Is your car feeling under the weather?